What's New in Zippykind v3.0

The rebuild

A completely redesigned platform

Every screen operators and drivers touch has been rebuilt from scratch, from the dispatch dashboard to the public website to the iOS and Android apps.

New dispatch dashboard

Redesigned operator interface with a live driver map, drag-and-drop scheduling, real-time ticket metrics, and newest-first notifications.

Rebuilt public website

Faster, lighter marketing site on Bootstrap 5 with structured data, site search, an ROI calculator, and industry landing pages.

Updated driver apps

New iOS and Android builds with contactless signature, improved scanning, push notification reliability, and a refreshed interface.

Dispatch and routing

Smarter assignment, faster routes

200-stop route optimization

Sequence up to 200 stops into the shortest run across four travel modes: driving, walking, cycling, and transit.

Routing Suite

Route optimization in the dispatch software and the driver app, a manual and automatic route planner with a 200-stop capacity, map zones, flash routes, auto-assign by driver proximity to the pickup or delivery address, and Predictive ETA notifications.

Flash Routes

Draw a polygon on the dashboard map and it instantly builds a route from every ticket inside it. Saved map zones also drive auto-assignment, delivery fees and driver payroll.

Driver payroll

Pay per drop, per mile, per minute, or by the zone a delivery lands in. Every completed delivery writes an immutable ledger entry, and payouts split taxable earnings from non-taxable mileage reimbursement.

Zone-based auto-dispatch

Draw delivery zones on the map and the system assigns each new ticket to the closest available driver in that zone.

Drag-and-drop scheduler

Day, two-day, list, week, and month calendar views. Drag a delivery onto a driver to schedule it.

Recurring subscriptions

Daily, weekly, bi-weekly, or monthly repeat orders, including multiple concurrent subscriptions for one customer.

Bulk ticket uploader

Import a full day of deliveries from a CSV or spreadsheet in one step instead of entering them one at a time.

Live driver map

See every active driver on the map in real time, with status indicators, and click any marker to open their ticket list.

Proof of delivery

An audit-grade record on every drop

Photo proof with GPS

Drivers snap a photo at the door and the app logs GPS coordinates and a timestamp alongside it, attached to the ticket.

Contactless signature

When a hand-off is not possible, the recipient signs on their own device via a secure link. No shared screens.

QR and barcode scanning

Scan printed labels or order items at pickup and at the door. Item counts are verified against the ticket automatically.

Printable PDF proof

Download any completed delivery as a PDF with photo, signature, GPS, timestamps, and the full status history.

Chain of custody

Product-level scan logs from pickup through delivery, exportable to CSV for compliance and dispute resolution.

Driver track log

Every driver's GPS is logged minute by minute. Look up any driver's past route on the map on demand.

Customer experience

The delivery experience customers expect

Uber-style customer tracking

When a driver is en route, the customer gets an SMS or email with a live tracking page showing ETA, GPS position, and call and text buttons.

Automated SMS and email updates

Status notifications fire automatically at each milestone. Custom templates let you control the wording per event.

Virtual number and masked calling

A dedicated virtual number routes every call and text between driver and customer. Personal numbers stay private.

Spending rewards tiers

Track customer spending and sort them into reward tiers automatically based on monthly totals.

Group messaging

Driver, dispatch, and customer can carry on a real conversation inside the ticket. Nothing lives in someone's personal text thread.

Predictive ETA notifications

Customers hear from you before they have to ask. An SMS or email goes out when the driver starts the route, at five stops away, and again at one stop away — each on its own switch, with its own template.

Industry and compliance

Built for your vertical

Industry Filters tune the platform to your business. Toggle one on and the terminology, workflow, and compliance features adapt.

Industry Filters

Free vertical presets for pharmacy, cannabis, alcohol, restaurant, courier, florist, grocery, medical, and prepared meals.

HIPAA-ready pharmacy delivery

Chain of custody, signature capture, delivery manifests, and proof of delivery designed for pharmacy compliance requirements.

Cannabis delivery support

Delivery manifests, scannable chain of custody, and photo-signature-GPS proof of delivery that connects to your POS.

Integrations and API

Connect to everything you run

Open REST API

Create, read, update, and close tickets programmatically. Manage customers, drivers, and products through the same endpoints.

Webhooks

Get notified in real time when ticket statuses change. Push events to your own systems without polling.

Zapier and POS integrations

Connect to Shopify, BigCommerce, QuickBooks, Salesforce, and hundreds more through Zapier or direct API calls.

Back office

Manage the operation, not a spreadsheet

Delivery analytics

Heatmaps, line charts, and column charts filtered by team, driver, or date range. Spot trends before they become problems.

CSV exporter

Export customers, drivers, tickets, GPS logs, status history, product logs, and communication logs, all customisable.

Multi-operator logins

Give dispatchers, managers, and warehouse staff their own logins with role-appropriate access to the dashboard.

Notification templates

Create custom messages that auto-send to customers and drivers at every milestone. Keep dispatch in the loop too.

Tracking labels and payroll

Tag tickets for payroll tracking, mileage, and cost allocation. Export the tags alongside the delivery data.

Customer and driver management

Full CRM for delivery recipients and a driver roster with availability, vehicle type, zones, and performance history.

Driver availability hours

Give each driver a working window, including overnight shifts, and Zippykind keeps them out of the assignment pool the moment they're off the clock, whether a ticket is auto-assigned or handed off by a dispatcher. Turn on business-hours enforcement and new tickets can't be booked for a time nobody's working, either.

Website and onboarding

From first visit to first delivery

Redesigned marketing site

Rebuilt on Bootstrap 5 with structured data, faster load times, and industry-specific landing pages for every vertical.

ROI calculator

Four questions, instant estimate. Prospects see their monthly and annual savings before booking a demo.

Partner Program

Refer local delivery businesses and earn recurring commission on every account. Free to join, no cap on referrals, with your own login to track them.

Quick onboarding funnel

Pick your industry, enter your email, and land in a demo configured for your business in under a minute.

Transparent pricing

Flex at $0.23 per delivery, Growth at $899 per month with 4,000 deliveries, or custom Enterprise with BAA and SLA.

Site search

Full-text search across every page on the site, with ranked results and contextual excerpts.

Questions? We’re here to help.

What's New

Zippykind v3.0