by using this website and software, you agree to the following terms of use.

These Terms and Conditions of Use ("the Terms and Conditions") are binding on all persons that access the website located at zippykind.com ("the Website") without qualifications or exceptions. By entering the Website, the user of this Website ("the User") agrees to be bound by and shall be deemed to have accepted these Terms and Conditions, which the User acknowledges to have read and understood. If the User does not agree to any of the Terms and Conditions, the User may not enter, view or make use of the Website.

The owners, webmasters and authors of zippykind.com ("Snappylead LLC") reserve the right to make any changes to the Website, its content and/or services offered through the Website at any time and without notice. User generated content published on the Website reflects the views of visitors to the Website and does not necessarily constitute the opinion of Snappylead LLC nor does it constitute legal or other professional advice on any subject matter. The Website may contain links to other websites. These links may also be from Google Ads, other advertising networks, affiliates or independent sponsored advertisers. Snappylead LLC includes these links solely as a convenience to you, and the presence of such a link does not imply a responsibility for the linked site or an endorsement of the linked site, its operator, or its contents (exceptions may apply). Snappylead LLC has no control over such websites, does not review their content and will not be liable for their content or accuracy. The User accesses such websites at the User's own risk and discretion.

Snappylead LLC reserves the right to refuse membership access to any business considered to have provided false, inaccurate or misleading information during registration. By using the Zippykind platform, you agree to use the dispatch software and drivers app as it was intended without malicious intent. You are responsible for all actions taken on behalf of your account. Any changes made to your Zippykind account is ultimately your responsibility. Should it be discovered that you acted with ill will or malicious intent against the Zippykind platform resulting in damages, your membership account may be suspended and legal action may be taken against you and your company.

Liability

The Website is owned by Snappylead LLC and the User acknowledges that Snappylead LLC or its licensors are the proprietors of all intellectual property subsisting in, pertaining to or used on the Website including, without limitation, patents, inventions, copyright, trade marks, goodwill and trade secrets.

Permission is given for the downloading and temporary storage of one or more of these pages for the purpose of viewing on a personal or business computer. Our documents are absolutely free for business and personal use and for that purpose may be edited and printed. The contents of this site are protected by copyright under international conventions and, apart from the permission stated, the reproduction or retransmission of the contents of this site is prohibited without the prior written consent of Snappylead LLC. Important Note! That also means that the content may not be uploaded to community sites or forums and may not be published in any form whatsoever. The User makes use of this Website at the User's own risk.

Notwithstanding anything to the contrary contained in these Terms and Conditions, Snappylead LLC shall have no liability for any loss, damage, cost, claim or penalty of whatsoever nature, including but not limited to indirect and consequential damages and loss of profits, however arising out of or in connection with these Terms and Conditions or the Website and whether caused by latent or patent defects in the Website, the use of the Website and information contained on the Website or otherwise.

The User hereby indemnifies Snappylead LLC and holds it harmless against any and all liability, loss, damage, penalty, cost or claim of whatsoever nature suffered by any third party in relation to any act or omission by the User or the User's members, employees, representatives, agents or assigns or any third party in relation to the Website and the use thereof by the User, and/or arising from the provisions of these Terms and Conditions.

The User assumes all responsibility and risk for the use of the Website and Snappylead LLC disclaims all liability for any loss, injury, damage, cost, penalty or claim resulting from the use of the Website, whether direct or indirect, and whether or not Snappylead LLC has been advised of or has knowledge of the possibility of such loss, injury, damage, cost, penalty or claim resulting from the use of the Website, whether direct or indirect.

Except for material in the public domain under United States copyright law, all material contained on the Web site (including all software, HTML code, Java applets, Active X controls and other code) is protected by United States and foreign copyright laws. Except as otherwise expressly provided in these terms and conditions, you may not copy, distribute, transmit, display, perform, reproduce, publish, license, modify, rewrite, create derivative works from, transfer, or sell any material contained on the Web site without the prior consent of the copyright owner.

Copyright

None of the material contained on zippykind.com or through the Google Play or iTunes marketplace related to the Zippykind platform and applications may be reverse-engineered, disassembled, decompiled, transcribed, stored in a retrieval system, translated into any language or computer language, retransmitted in any form or by any means (electronic, mechanical, photo reproduction, recordation or otherwise), resold or redistributed without the prior written consent of Snappylead LLC. Violation of this provision may result in severe civil and criminal penalties.

Refund Policy

All payments made to Zippykind for services offered through zippykind.com will be processed by Snappylead LLC and are considered final and non-refundable. Payments can include but are not limited to: membership fees (paid by the user), text message credits, voice calling credits and invoice payments. Zippykind customers who deliver less than 3,000 deliveries and more than 50 deliveries per month must purchase credit from Zippykind prior to creating new delivery tickets. Zippykind customers who create more than 3,000 deliveries per month can be considered for invoice billing, wherein, the customer will be invoiced at the end of the customer's billing cycle for all delivery tickets created, SMS text messages sent and voice minutes used during the prior billing cycle.

For those customers who are enrolled in the invoice billing type, invoices will be sent 7 days prior to the invoices due date through email. For those customers set up on auto-pay, the balance due in the invoice will be debited from the customer's credit card on the invoice due date. Customers enrolled in invoice billing must pay their invoice before the invoice due date, failure to do so can result in suspension of the members (Users) account. Credits purchased will be held by Zippykind indefinitely and are non-refundable. Credits can be used to create new delivery tickets, send SMS text messages and make phone calls between the members (Users) customer and driver through the Zippykind platform. If a customer would like to dispute a bill or deduction of credits, please contact our billing support through your Zippykind account.

User Accounts

Users are limited to one active user account per company and are prohibited from creating multiple user accounts without prior written permission from Zippykind. A user account is defined as an account created through the Zippykind sign up form that has been validated through email by the user or has an active status. Operator accounts and driver accounts are not considered user accounts. Creating multiple user accounts can lead to an account suspension without notice and a permanent ban from the Zippykind platform. If such an event shall occur, any remaining credit in the users account and any time pending in the users pre-purchased membership will be forfeited and considered non-refundable.

Prohibited Companies

Zippykind doesn't allow the use of our platform for the purposes of anyting illegal or age-restriced such as, but not limited to: marijuana, vaping, tobacco, gambling, collections. Such use will put your account at risk of immediate termination.

Prohibited SMS Communication Content

Include but not limited to: Spam, phishing, SHAFT (Sex, Hate, Alcohol, Firearms, Tobacco), and marijuana content are prohibited.
Content related to marijuana is prohibited, even within jurisdictions where it has been legalized for recreational or medical use. The carriers have specific rules banning this topic because of federal legal status.
Anything illegal in the jurisdiction where the message recipient lives.
Hate speech, harassment, exploitative, abusive, or any communications originating from a hate group.
Fraudulent messages.
Malicious content, such as malware or viruses.
Any content intentionally designed to evade filters.

Disputes and Arbitration

If any dispute arises between the Parties relating to the application, interpretation, implementation or validity of this agreement, the Parties agree to resolve the dispute by arbitration at ADR Chambers using the ADR Chambers Expedited Arbitration Rules. The parties agree that the ADR Chambers Expedited Arbitration Rules give the parties a fair opportunity to present their case and respond to the case of the other side. The arbitration shall be held in Phoenix, Arizona United States and shall proceed in accordance with the provisions of the Arbitration Act Phoenix. Judgement upon the award rendered by the arbitrator may be entered in any court having jurisdiction.