Switching to Zippykind?
Switching to Zippykind is easy
Switching to Zippykind is easy with our onboarding suite of training videos. Nearly 60 short videos, organized into courses with quizzes, train your logistical operators, clients, drivers and account owners while your deliveries keep running.
Made for established delivery companies
Train your whole team without slowing down
Moving from another platform is a big decision when you are already running deliveries every day. Your dispatchers, drivers and clients cannot stop working while they learn new software, so we built the training around them.
Still comparing? See Zippykind vs Onfleet and Zippykind vs Shipday for pricing and features side by side.
Every role on your team gets its own training program: Logistical Operators, Clients, Drivers and Account Owners. Each program is made of short courses, most under two minutes, that walk through the same screens your team will use, and every course ends with a short quiz so you know the lesson stuck. Each program opens with a short Get Started video that shows how the training works.
Your account admin sends the invites from the Invites tab of the Training Program page, picks the courses each person needs and can leave the quizzes out for anyone who only needs the videos. Drivers open their training straight from the invite email, with no login to set up.
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How the training works
From invite to ready to deliver
Invite your team
Send each operator, client and driver the program for their role. Choose the courses they need, with the quizzes included or left out.
They learn at their own pace
A short video and a short quiz for every course. A program is passed with an overall score of 70%, any course can be retaken as often as needed, and the best score on each course is the one that counts. After each quiz they see the questions they missed with the right answers.
You see who is ready
The training dashboard shows who has finished, every score and the courses that need attention, so you know who is ready before your first day on Zippykind. The Answer Key tab shows the correct answer to every question.
Data migration
Bring your data with you
Switching from your current logistics provider does not mean starting over. These are the tools Zippykind has today for bringing in your tickets, customers and products, and for keeping orders flowing in from the systems you already run.
Data Importer
Upload a CSV or Excel file of tickets, with or without order lines, customer accounts and product catalogues. Zippykind reads your column headings, matches them to its own and shows you what will be created before a single record is saved.
REST API & webhooks
Create tickets, pull live status, and push events from your own systems, with a test mode that lets you build against the real endpoints without dispatching a driver.
POS & storefronts
Send orders straight from your point of sale or online store, including Shopify, WooCommerce and Square through Zapier.
Pharmacy systems
Pharmacy systems connect to Zippykind so a delivery order is entered once. Epic (Willow) and Liberty Software connect directly; PioneerRx and PrimeRx connect through our Bridge Agent.
Free data migration
We offer free data migration to help you switch from your current logistics provider to Zippykind.
The training videos
One program for every role
Logistical Operators
23 coursesFor your dispatchers. The dashboard and the map, adding and scheduling tickets, building routes and getting them to drivers, talking to drivers and customers, flagged tickets, returns and reports.
Clients
11 coursesFor the businesses you deliver for. Creating deliveries, sending orders from their own system, printing labels, the hand-off at their counter, tracking, proof of delivery and their own reports.
Drivers
9 coursesFor your drivers. Installing the app and going on duty, scanning pickups, getting to the customer and capturing photo, signature and location at every stop.
Account Owners
12 coursesFor you and your admins. Your plan and billing, locations, operators, drivers, the chain of custody, notifications, integrations, security, training invites and driver payroll.
Ready to make the switch?
Start free today, or take a quick look at the platform in a live demo first.