How Zippykind Works

How Delivery Businesses Use Zippykind's Delivery Software

Zippykind's flexible software platform is used in many different ways by delivery businesses all around the world. From how the delivery businesses create new delivery tickets to how they communicate with their drivers and customers changes from business to business. Below is a flow chart showing the most common ways Zippykind is used and how it's used.

Incoming Order / Delivery Request
- Your business takes an order through your POS system.
  OR
  Your business receives an order through your website.
  - Send order and delivery details to Zippykind through our API.
    - Driver receives delivery and order details to the Drivers App.
      - Driver updates customer and dispatch with status updates during the delivery process.
    - Customer receives a SMS or email notification with delivery details.
      - Customer can track driver's ETA and GPS through an "Uber-like" tracking web page designed for mobile.
  - Send order and delivery details to Zippykind through Zapier.
    - Driver receives delivery and order details to the Drivers App.
      - Driver updates customer and dispatch with status updates during the delivery process.
    - Customer receives a SMS or email notification with delivery details.
      - Customer can track driver's ETA and GPS through an "Uber-like" tracking web page designed for mobile.
- Your business receives an order over the phone.
  - Dispatch operator submits order through Zippykind's 'Add New Ticket' form.
    - Driver receives delivery and order details to the Drivers App.
      - Driver updates customer and dispatch with status updates during the delivery process.
    - Customer receives a SMS or email notification with delivery details.
      - Customer can track driver's ETA and GPS through an "Uber-like" tracking web page designed for mobile.

Please contact us with any questions or to discuss how you can integrate your website, POS system or platform into Zippykind to make dispatching delivery even more automated.

How Delivery Businesses Use Zippykind's Delivery Software

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