Privacy Policy for zippykind.com and the Zippykind App
We recognize that your privacy is important. This document outlines the types of personal information we receive and collect when you use zippykind.com, as well as some of the steps we take to safeguard information.
zippykind.com strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers', consumers' and online visitors' privacy on our website.
10DLC Compliance
At Zippykind, we value your privacy and are committed to protecting your personal information, including your mobile phone number, when you opt-in to receive text messages from us. We comply with all 10DLC regulations and will never sell, rent, or share your opt-in consent with third parties for marketing purposes not directly related to the services you signed up for.
Opt-in
We only collect your mobile number when you actively opt-in to receive text messages from us by providing your number and consenting to our terms and conditions.
Message Interactions
We may store information about your interactions with our text messages, such as delivery confirmations and responses to our messages, to improve our communication and service.
Delivering Text Messages
We use your phone number to send you timely text messages related to your delivery.
Service Improvement
Aggregated data from text interactions may be used to analyze and improve our text messaging services.
Sharing Your Information
Third-Party Providers: Carriers are not liable for delayed or undelivered messages. We may share your phone number with trusted third-party service providers who assist us in delivering text messages, but only to the extent necessary to fulfill their designated function and under strict confidentiality agreements.
Legal Compliance: We may disclose your information if required by law, court order, or government agency request.
Opting Out
To stop receiving text messages, simply reply "STOP" to any text from us. You can also manage your text message preferences by contacting us at zippykind.com/contact.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Location Tracking
The Zippykind driver's app collects location data to enable location tracking and will only be displayed to dispatch operators who have access to the Zippykind account that your drivers account was created through. The administrator of the Zippykind account that your drivers account operates under can choose to share your location with customers to provide location tracking of their delivery items. The location services could also track your location while the app is closed or not in use.
Photos
The Zippykind driver's app allows the driver to attach photos to a delivery ticket to show proof of delivery or for other purposes. The photos are not shared with any outside party and are stored for archival purposes so that your companies dispatch operators can view said photos at a later time.
Personal Information
zippykind.com collects personally identifiable information from the visitors to our website only on a voluntary basis. Personal information collected on a voluntary basis may include name, postal address, email address, company name and telephone number.
This information is collected if you request information from us, participate in a contest or sweepstakes, and sign up to join our email list or request some other service or information from us. The information collected is internally reviewed, used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries.
Once information is reviewed, it is discarded or stored in our files. If we make material changes in the collection of personally identifiable information we will inform you by placing a notice on our site. Personal information received from any visitor will be used only for internal purposes and will not be sold or provided to third parties.
Use of Cookies and Web Beacons
We may use cookies to help you personalize your online experience. Cookies are identifiers that are transferred to your computer's hard drive through your Web browser to enable our systems to recognize your browser. The purpose of a cookie is to tell the Web server that you have returned to a specific page.
You have the ability to accept or decline cookies by modifying your Web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.
Push Notifications
We have added push notifications to our website zippykind.com and for use through our Zippykind software program. If you wish to not receive push notifications, please click disallow when your browser prompts you for permission.
Google Analytics
We have enabled Google Analytics Demographics and Interest Reporting, Remarketing, GDN Impression Reporting, and the DoubleClick Campaign Manager integration. We use those demographic and interest reports to better tailor our articles to our users' interests.
Geotracking
In order to provide you with some of the features like the Drivers Track Log and the Dashboard Map, zippykind.com collects GPS coordinates from your drivers cell phones. The history of your drivers coordinates are stored for a period of no longer than 7 days and permanently deleted after such time. By creating a drivers account through zippykind.com, you understand and agree that such data will be collected and handled accordingly.
Release of Information
If zippykind.com is sold, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale in order that the service being provided to you may continue.
Updates and Effective Date
zippykind.com reserves the right to make changes in this policy. If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the new privacy policy.
Agreeing to Terms
If you do not agree to zippykind.com's Privacy Policy as posted here on this website, please do not use this site or any services offered by this site.
If you have any questions regarding our privacy practices, please contact us at zippykind.com/contact.
