Zippykind Support Docs

Tutorials 26

Step-by-step tutorials for running your delivery operation in Zippykind: tickets, customers, drivers, products, routes, notifications and settings.

Video Tutorials 15

Short video walkthroughs of Zippykind: GPS tracking, map zones, route planning, color codes, SMS and email notifications, uploads and recurring deliveries.

API and Integrations 8

Connect Zippykind to Shopify, WooCommerce and Zapier, create an API key, use webhooks, and format addresses correctly for the delivery API.

Troubleshooting 6

Fixes for the problems that come up most often: missing push notifications, driver GPS not updating, notification tags not converting, and tickets not appearing.

Epic Willow 1

Integration guide for connecting Epic Willow pharmacy systems to Zippykind delivery software.

Delivery Market Articles 6

Commentary on the delivery market: drone delivery, in-home delivery, last-mile economics and the companies moving the industry.

Driver's App Changelog 1

Release notes for the Zippykind driver's app, version by version.

Settings Reference 5

Every switch, dropdown and field on the Settings page of the dispatch software, what it does and what it defaults to.

Drivers, Teams and Locations

Managing your drivers, the teams you group them into, and the pickup locations your deliveries come from.

Dispatch Tools

The day-to-day tools in the dispatch software: the tickets manager, exports, imports, notifications and support cases.

Notifications

The Pickup, Delivery, Driver and Dispatch notification tabs, and the full merge tag reference for writing your own templates.

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