In response to the increasingly growing demand for home delivery, Zippykind has created a software that offers smaller companies the ability to run their business like FedEx and offer their customers an “Uber-like” experience.  There is no reason why billion dollar technology should only be reserved for large corporations.

Take a look at the array of features offered by Zippykind.  Zippykind offers an easy to use solution for dispatch operators, drivers and consumers.  Improving communication between the consumer and your company along with creating as much automation as possible has been a priority of Zippykind since day one.  Consumers can receive SMS text messages and driver’s can call or text the consumer with delivery details.  Dispatch operators can send delivery driver’s push notifications to the Zippykind driver’s app with details about the delivery.  The Zippykind platform offers a ton of flexibility and options.  Zippykind is built to handle On-demand and Route Delivery.

If your company currently offers delivery services and you are struggling to keep your routes, drivers and orders organized, then Zippykind is definitely right for you.  Much of the Zippykind platform is automated to make assigning new delivery tickets and communicating with customers as easy as possible.  Zippykind offers a free account which gives you 50 free deliveries per month.  You can see more on the Zippykind pricing and the paid account options by clicking here!

Using Zippykind’s notifications feature, you can create custom messages that will be sent out to your customer’s when your driver has:

• Accepted a delivery or pickup ticket.
• Started the delivery or pickup.
• Arrived to the delivery destination.
• Completed the delivery successfully.

Other delivery and pickup notifications that you can add include:

• Driver added a photo to the delivery ticket.
• Driver added a signature to the delivery ticket.
• Driver added a note to the delivery ticket.
• Driver declined the delivery ticket.
• Customer was not home, so driver cancelled the delivery.

Countless times, Zippykind has received positive messages about the notifications feature and the tremendous value it has added to their customer relations.  You can use the notifications feature in many ways.  Some companies will use the notifications feature to send the notifications to the person who is receiving the delivery while others will use it to send notifications to the person who ordered the item that is going to be delivered.  The latter option is very popular among Florist.

Imagine you own a floral company and you have an order that was just placed from a husband who wants to have flowers delivered to his wife at work.  Using the Zippykind notifications feature, the husband can receive notifications throughout the delivery process and even receive a photo of the flowers in the hands of his grateful wife upon completion of the delivery.  This is a common scenario for florist who use the Zippykind platform.  The possibilities of how you can use the notifications feature is vast.

Please take a moment to watch the SMS Text Message and Email Notification demonstration video below.

The available delivery actions are:

• Ticket Created
• Delivery Ticket Received
• Driver Started Delivery
• Driver Arrived To Destination
• Delivery Ticket Successfully Completed
• Delivery Ticket Failed Due To Cancellation
• Delivery Ticket Has Been Assigned
• Delivery Ticket Has Been Updated
• Delivery Ticket Has Been Deleted
• Ticket Failed to Auto-Assign

The available channels of communication are:

• SMS Text Messages
• Mobile Push Notification
• Email

Below is a screenshot of one template that has been assigned to the delivery ticket assigned action.